Website Care

You didn't get certified as a coach so you could stay up late updating your website.

Get complete peace of mind for your coaching business online
Starting at less than $100 a month

All software is vulnerable. Even Facebook isn’t immune.
With a care plan, you’ll know that I’m on watch to keep your website up and running for you 24/7.

You might be wondering, “Can’t I do it myself?”

Sure you can. You can fix your car yourself, too. But do you have the time?
Wouldn’t you rather be working on your business?

I make it my business to know what’s going on with the internet
So you can spend your time where it counts

No long term contract. Cancel anytime.

Maintain

$97 / mo

  • Monthly Software Updates
  • Daily Cloud Backups
  • Weekly Security Scanning
  • 24/7 Uptime Monitoring
  • Video Tutorials
  • Monthly Performance Report

Grow

$197 / mo

  • Monthly Software Updates
  • Daily Cloud Backups
  • Daily Security Scanning
  • 24/7 Uptime Monitoring
  • Video Tutorials
  • Priority Support (<48 hours)
  • Speed Optimization
  • 30 Minutes of Changes
  • Monthly Performance Report

Amplify

$497 / mo

  • Monthly Software Updates
  • Hourly Cloud Backups
  • Daily Security Scanning
  • 24/7 Uptime Monitoring
  • Video Tutorials
  • Priority Support (<48 hours)
  • Speed Optimization
  • Unlimited Small Changes
  • Monthly Coaching (1 Hour)
  • Monthly Performance Report

Frequently Asked Questions

30 minutes of changes is enough time to do about 3 to 5 small changes per month

Examples of one small change include:

  • Uploading and formatting a blog post
  • Adding a new client testimonial
  • Adding or tweaking copy on a page
  • Swapping out an image 

So, 30 minutes gives us enough development time to make 3 to 5 of the above changes, or any other small changes you might need, per month. When in doubt if a change request would fall into this care plan time allotment, just ask!

Good question.

Unlimited small changes do include edits to content on any page, including adding testimonials, making style adjustments, uploading blog content, or adding new scheduling pages.

Unlimited small changes do not include advanced or custom features like creating a membership portal, designing a sales page, creation of content, or graphic design requests.

Unlimited really does mean unlimited! 

You simply send an email to support [at] jennielakenan [dot] com with clear instructions on the content you want changed on your website. Me and my team will get straight to work and let you know when it’s done, usually within a business day.

Here are some change requests that would be included and not included:

CHANGE EXAMPLE 1

Included: You want us to upload a blog post that you wrote, with images you have sourced, and upload it to your site on a specified day. 
Not included: You want us to write your blog post, find the images to go with it, and upload it to your site without any formatting or scheduling instructions.

CHANGE EXAMPLE 2

Included: You want us to add a new video to your membership site section and update the content around it to match the video subject.
Not included: You want us to format the raw video content, upload it to your Vimeo, and write the content that will accompany it.

CHANGE EXAMPLE 3

Included: You want us to take the text you’ve emailed and use it to replace the current content on your Work With Me page.
Not included: You want us to write content for or design your Work With Me page.

I’m happy to help you with tasks that fall outside these small changes. They’ll just need a more formal proposal process. You can start that process by shooting me the details via my Inquiry Page and we’ll set up a call to chat about your needs.

If you need something that’s not included in your plan, I’m happy to help. It’ll likely just need a more formal proposal process.

You can start that process by shooting me the details via my Inquiry Page and we’ll set up a call to chat about your needs.

If you need additional services on a routine basis (for example, scheduling and sending out emails to your list) we can also chat about a custom add-on to your plan that will fit that need. 

The whole purpose of my care plans is to prevent this, so I’ll work hard to prevent anything from happening.

However, in the case something does happen and your website needs emergency care,  I’ll be there right by your side communicating with the web hosting company on your behalf.

I can’t promise your website will not be hacked. But I CAN promise I’ll do everything in my power to prevent it. And I’ll help with the restoration and cleanup of the website with one of my backups.

Email is an amazing form of communication, and often yields the fastest response time for our working relationship.

But I know that sometimes you get stuck with the mental side of your digital marketing and website. That’s why I decided to become certified as a life coach myself — to help my clients overcome any mental drama about their websites.

On this call, I can help you get unstuck, as well as provide any input on how we can make sure your website is aligned to help you reach your goals.

Your Credit Card or PayPal account will be charged automatically at the start of each month. Once payment is complete I send you a receipt PDF directly to your email.

At this point, I do not. I prefer to leave that to the experts and work alongside them to give you a remarkable experience. 

I do have a specific host I prefer to work with because I’ve seen excellent results with them. That host is Siteground. You can read more about why I prefer them here

If you want to move your website to a new host, I offer a migration and tune-up for a one-time fee of $500. You can send me a contact message on my site to request a tune-up here.

Absolutely.

I’m all about building a valuable relationship with you and your website, so I’d hate to see you go. But I know financial needs weigh in on many decisions and I don’t want to lock anyone in.

You can request a cancellation via email to jennie@jennielakenan.com, and I will immediately stop the next payment.

Request a Care Plan

Enter your information below to request a plan. I’ll be in touch soon to finalize details.