Launching your website was just the beginning: it needs regular updates, backups, and security scans to keep working. My team and I handle all of it, so your site stays off your to-do list while you focus on your clients.
The good news is none of this is complicated once someone who does WordPress maintenance for a living is on it.
Save your energy for what you do best: coaching. My team's support ensures you can devote your time and attention to your clients, knowing that your website is in capable hands.
My team and I are here to take care of the technical side, so you don't have to. We keep your website running smoothly while you focus on making a difference in your clients' lives.
As your coaching business expands, so do your website needs. We only take on small projects for clients on a care plan to make sure you get priority support on a reasonable timeline.
We're your go-to advisor for all things website strategy. We help you make informed tech and marketing decisions to move your coaching business forward.
Monthly Software Updates
We keep your core software updated and secure and handle most premium plugin fees for you.
Daily Cloud Backups
Real-time off-site backups and free restoration in case of an issue means no change is ever lost and we can get your site back up and running quickly in the event of an issue.
Daily Security Scanning
Daily security scans and free cleanup and restoration in case of a compromise. Protecting your site is our top priority.
24/7 Uptime Monitoring
We check your site every 5 minutes to make sure it's up and running. If something does go wrong, we jump into action and work with your web host to get it back up and running as fast as possible.
Video Tutorials
To help you make the most of your site, we provide a regularly updated library of training videos that will help you and your team learn how to edit the site quickly and easily.
Monthly Performance Report
To keep you informed about the health and performance of your website, we send you a detailed monthly report that includes information about software updates, backups, website traffic, and security scans.
Monthly Software Updates
We keep your core software updated and secure and handle most premium plugin fees for you.
Daily Cloud Backups
Real-time off-site backups and free restoration in case of an issue means no change is ever lost and we can get your site back up and running quickly in the event of an issue.
Daily Security Scanning
Daily security scans and free cleanup and restoration in case of a compromise. Protecting your site is our top priority.
24/7 Uptime Monitoring
We check your site every 5 minutes to make sure it's up and running. If something does go wrong, we jump into action and work with your web host to get it back up and running as fast as possible.
Video Tutorials
To help you make the most of your site, we provide a regularly updated library of training videos that will help you and your team learn how to edit the site quickly and easily.
Priority Support (<48 hours)
If you have any questions or content changes, just send us an email and our support team will be happy to help. We aim to resolve all requests within 48 hours during the business week.
Speed Optimization
For the best user experience, we use speed optimization software to make sure your site loads quickly and easily.
30 minutes of Changes
This support time has got you covered for things like changing images and adding posts. But if you need something more complex, like setting up an online store or designing a sales page, just let us know. We'd be happy to provide a quote for a small project outside of your care plan.
Monthly Performance Report
To keep you informed about the health and performance of your website, we send you a detailed monthly report that includes information about software updates, backups, website traffic, and security scans.
Monthly Software Updates
We keep your core software updated and secure and handle most premium plugin fees for you.
Daily Cloud Backups
Real-time off-site backups and free restoration in case of an issue means no change is ever lost and we can get your site back up and running quickly in the event of an issue.
Daily Security Scanning
Daily security scans and free cleanup and restoration in case of a compromise. Protecting your site is our top priority.
24/7 Uptime Monitoring
We check your site every 5 minutes to make sure it's up and running. If something does go wrong, we jump into action and work with your web host to get it back up and running as fast as possible.
Video Tutorials
To help you make the most of your site, we provide a regularly updated library of training videos that will help you and your team learn how to edit the site quickly and easily.
Priority Support (<48 hours)
If you have any questions or content changes, just send us an email and our support team will be happy to help. We aim to resolve all requests within 48 hours during the business week.
Speed Optimization
For the best user experience, we use speed optimization software to make sure your site loads quickly and easily.
Unlimited Small Changes
This support time has got you covered for things like changing images and adding posts. But if you need something more complex, like setting up an online store or designing a sales page, just let us know. We'd be happy to provide a quote for a small project outside of your care plan.
Monthly Strategy Call
As part of your plan, you'll get a monthly 1-hour strategy call with Jennie Lakenan to discuss your business, digital marketing, and website strategy to help you scale.
Monthly Performance Report
To keep you informed about the health and performance of your website, we send you a detailed monthly report that includes information about software updates, backups, website traffic, and security scans.
Jennie Lakenan here! My team and I have been building and caring for coaching websites for close to a decade, and my team and I have maintained well over a hundred sites during that time. I’m a certified coach myself and a StoryBrand certified guide, so I understand the business behind your website as well as the tech.
That matters when you’re trusting someone with the online home of your business. We’re not a faceless service that runs your updates and disappears. We’re the team that knows your site, keeps an eye on it, and is here to support you for years to come.
Having a web dev that doesn't just build your site and run away is so important. I'm so glad I went with a care plan. Saves me so many headaches already.
Erikka J
If you're excited about a long-term relationship with the person who's dealing with your website, then Jennie's maintenance plan is a great fit.
Mark Butler
letsdothebooks.com
Six years ago I was nervous about doing the care plan because at the time it was my biggest expense. Now it's one of the smallest, and I've never felt more safe digitally knowing I have Jennie's team handling things.
Dorothy Johnson
I'm excited to be part of Jennie's monthly care program so that future updates and changes don't have to occupy space in my brain!
Krista St-Germain
Six years in, and Jennie's still the one I go to. The software she's recommended has helped me run coaching group after coaching group, and when I hit something I can't figure out myself, her team sorts it out.
Kirstin Sarfde
I know we will be able to continue growing into this site instead of having to start over again in the future as more content and contributors are added.
Andrea Nordling
If we didn't build your site, we start with a Website Tune-up so we can get familiar with it and fix anything that needs attention.
Once your site is in good shape, you pick the plan that matches where your business is, from monthly maintenance to ongoing strategy support.
We onboard and handle your updates and backups, with security monitoring running from day one. Your website is now off your plate and on ours.
A Website Tune-up is just a flat $500 fee. After that, we get your site onboarded onto a care plan.
Examples of one small change include uploading and formatting a blog post, adding a new client testimonial, adding or tweaking copy on a page, or swapping out an image.
So 30 minutes gives us enough development time to make 3 to 5 of those changes, or any other small changes you might need, per month. When in doubt if a change request would fit into your care plan time, just ask!
But if something does happen and your website needs emergency care, I’ll be right by your side, communicating with your web host on your behalf. I can’t promise your website will never be hacked, but I can promise I’ll do everything in my power to prevent it, and I’ll handle the restoration and cleanup using one of our backups.
